This policy delineates the various aspects pertaining to user privacy and elucidates the responsibilities and prerequisites applicable to users, the website, and its owners. Additionally, it will expound on how this website manages, safeguards, and stores user data and information.
THE WEBSITE
This website and its proprietors adopt a proactive stance towards safeguarding user privacy, taking necessary measures to uphold user privacy during their browsing activities. Compliance with all relevant UK national laws and regulations concerning user privacy is maintained by this website.
USE OF COOKIES
Cookies are tiny files stored on the user’s computer’s hard drive, which monitor, save, and retain information regarding the user’s interactions and usage of the website. This enables the website, via its server, to furnish users with a personalised experience on this website.
​
We might utilise cookies to retain the personalised settings you’ve selected on our website. In no other circumstance do we utilise cookies to gather personally-identifying information about you. The majority of cookies we employ are automatically removed from your computer upon exiting our website or shortly thereafter.
​
We utilise anonymous session cookies (temporary cookies that vanish when you close your browser) to facilitate your website navigation and maximise feature utilisation. Should you log into the website, application, or a course as a registered user, your session cookie will additionally carry your user ID, allowing us to verify the services accessible to you.
​
This website employs tracking software to observe its visitors and gain insights into their usage patterns. Google Analytics provides this software, utilising cookies to monitor visitor activity. The software places a cookie on your computer’s hard drive to track and analyse your interactions with the website, without storing, saving, or gathering personal information.
​
Should users prefer to refuse the storage of cookies from this website on their computer’s hard drive, they can adjust their web browser’s security settings to block all cookies from this website and its external service providers.
​
PERSONAL INFORMATION
During your utilisation of our website, software applications, or services, there may arise a necessity for you to furnish personal information such as your name, address, email, and account details. We will employ this information for the management of our website, applications, client databases, and marketing materials, ensuring its secure storage in compliance with GDPR regulations.
Additionally, by providing your telephone number and email address, you consent to ELEVATE ESTATES & INVESTMENTS UK LTD reaching out to you through those means. You retain the right to request a copy of the personal information we have on file for you at any time. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us Here.
​
INFORMATION COLLECTION & USE
ELEVATE ESTATES & INVESTMENTS UK LTD collects information in two possible ways:
1. When you directly give it to us (“Directly Provided Data”)
When you register on our website, make purchases, or engage in communication with us, you have the option to voluntarily provide specific information, such as filling in text boxes or completing registration forms. This information is submitted directly by you at the time of action for us to receive it.
2. ​When you permit us to obtain from other accounts (“User Authorised Data”)
Depending on your preferences or the privacy policies of other online services, you may authorize us to access information from your accounts with those services. This could include data obtained through social media platforms or your decision to share your location when accessing our website via your smartphone.
​
ELEVATE ESTATES & INVESTMENTS UK LTD commits to retaining your personal information only for the duration necessary. We will keep the information you provide either for the duration of your account’s existence, or as required to deliver our services to you. In cases where you interact with our Customer Care team, we will retain your information only as long as necessary for support-related reporting and trend analysis.
​
In cases where it is legally mandated or reasonably essential to fulfill regulatory obligations, settle disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may retain certain portions of your information for a limited duration, even after you have terminated your account or it is no longer necessary to provide services to you.
​
REGISTRATION FORMS
ELEVATE ESTATES & INVESTMENTS UK LTD will not trade or lease your personally identifiable information, obtained from completing the site registration form, to any third party.
​
HOW WE WILL USE YOUR DATA
We acknowledge the trust you place in us with your personal information and are dedicated to enabling you to oversee the privacy and security of your personal data independently. Regarding the information pertaining to you that comes into our possession, and acknowledging that it is your decision to furnish us with your personally identifiable information, we pledge to empower you to:
-
Verify the accuracy of the details you have provided to ELEVATE ESTATES & INVESTMENTS UK LTD by reaching out to our customer services team. Our security protocols may entail requesting proof of identity before disclosing information, which may include your email address and potentially your physical address.
​
You may likewise reach out to us through the same channel to modify, rectify, or remove your personal information under the control of ELEVATE ESTATES & INVESTMENTS UK LTD concerning your profile anytime. However, please be aware that if you have shared any information with others via social media channels, that information may persist visible even after deleting your account.
You also have the option to deactivate your account using our account settings. Upon doing so, your account will be rendered inactive. Nonetheless, we may preserve archived copies of your information as mandated by law or for legitimate business reasons (such as combating fraud and spam).
​
– You can always feel free to update us on your details at any point by contacting us Here.
​
– You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
​
– You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us Here.
​
OUR MEMBERSHIP DETAILS
Name – ELEVATE ESTATES & INVESTMENTS UK LTD
Membership Number – ZB670146
​
INFORMATION COMMISSIONERS OFFICE
T: 0303 123 1113
W: ico.org.uk
Information Commissioners Office, Wyciffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Please be aware that we continuously evaluate our data processing and protection practices, which may lead to revisions in our policy at any given time. We regularly review and update this policy accordingly.
​
APPROVAL
This statement has been approved by the Board of Directors of ELEVATE ESTATES & INVESTMENTS UK LTD.